What we review
Review parent questions about the school, classes, admissions process and visit arrangements, alongside how staff receive and respond to enquiries.
BRANDING, WEBSITES & DIGITAL COMMUNICATION FOR SCHOOLS
Give parents a clearer path from discovery to admission enquiry.
See the admission journey through a parent’s eyes.
Parents need to understand your school before they can decide whether it is right for their child. Workmates Technologies helps organise your identity, website and admission communication around those questions.
HELP PARENTS EXPLORE WITH CONFIDENCE
Understand the school.
Plan your next step.
Admission enquiryThe school confirms eligibility and next steps.
The admissions team receives the context.A clearer handoff. An informed response.
START WITH THE BUSINESS PROBLEM
Interest is there, but enquiries do not become informed conversations.
Help parents understand the school, follow the admissions information and contact the staff responsible for the next response.
How we can help
Improve school-approved information, admissions guidance and the handoff from a parent enquiry to the responsible staff member.
Discuss this requirement
Start with a short description of the situation. No technical brief is needed for the first conversation.
01 / START WITH THE CUSTOMER’S QUESTIONS
Useful information.
A clearer next step.
We plan the work around the people making decisions and the team that needs to respond.
01 / DISCOVER
Help parents understand your school.
Connect the school’s identity, educational approach and practical information.
- Approved school and learning information
- Consistent branding and communication
- Accurate local and contact details
02 / ENQUIRE
Make admissions information clearer.
Explain the process and help parents choose an appropriate next step.
- Admission stages and school-approved criteria
- Straightforward enquiry and visit pathways
- Clear acknowledgement without admission promises
03 / FOLLOW THROUGH
Connect the admissions handoff.
Review how parent enquiries reach staff and how the next response is organised.
- Enquiry ownership and staff responsibilities
- Useful context for parent conversations
- Agreed follow-up and information updates
02 / HOW THE WORK MOVES
Agree the priorities.
Connect the handoffs.
Clear scope, approved information and shared responsibilities keep the work useful.
- 01
Review
Parent questions, current information and staff feedback.
- 02
Prioritise
The information and enquiry gaps that matter most.
- 03
Plan
Page structure, responsibilities and the admissions handoff.
- 04
Create
Approved content, design and scoped functionality.
- 05
Review & maintain
Current details, received enquiries and useful feedback.
03 / CONNECTED SERVICES
Choose what supports
your next priority.
Explore relevant services, then agree the actual scope around your organisation.
THE PARENT ENQUIRY JOURNEY
From first question
to a clearer conversation.
Connect the information parents need with the people who can help them.
- 01
Explore the school
Understand the approach and practical details.
- 02
Review admissions
Read school-approved process and criteria.
- 03
Send an enquiry
Provide only the context needed at this stage.
- 04
School responds
Staff confirm the appropriate next steps.
QUESTIONS BEFORE STARTING
Clear scope.
Practical expectations.
Understand the responsibilities, dependencies and decisions before the project begins.
Can we keep our existing website?
We can review it before recommending targeted changes or a rebuild.
Can you create a parent portal?
Portal requirements need separate discovery, security review and confirmed implementation scope.
How will we assess improvement?
Useful measures may include form completion, response time, repeated information requests and enquiry progression. Admission outcomes depend on multiple factors.
Does an enquiry confirm admission?
No. The school owns eligibility and admission decisions. Website messages should distinguish an enquiry, application and confirmed admission.
A USEFUL PLACE TO START
Review the journey
with your team.
Use the School Website & Admissions Checklist to identify useful improvements before choosing the tools.
Download the checklistText checklist · No form required
Let’s discuss your next step.
Tell us what needs to improve. Confidential customer or client documents are not needed to begin.
Discuss your requirementsEDUCATION · DETAILED GUIDE
Interest is there.
Where do admission enquiries stall?
Review audience fit, programme information, mobile contact and the admissions handoff.