TRAVEL & HOSPITALITY ENQUIRY REVIEW
Workmates Technologies

Use non-confidential process examples and safe test flows.

1. Property/trip and intended guest: ______
2. Intended route: live booking / manual enquiry / customised request: ______
3. Stage falling short and available evidence: ______
4. Repeated questions about suitability, inclusions or policies: ______
5. Mobile request and acknowledgement issue: ______
6. Information owner and reservations team: ______
7. Priority change / owner / review point: ______

An enquiry is not a confirmed reservation. Do not include guest identity or payment details.
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