RETAIL PRODUCT JOURNEY REVIEW
Workmates Technologies

Use non-confidential examples and safe test flows.

1. Product category and intended buyer: ______
2. Intended action: purchase / enquiry / store visit / trade request: ______
3. Stage falling short and evidence: ______
4. Repeated product or policy questions: ______
5. Mobile interaction and confirmation issue: ______
6. Product information and support owners: ______
7. Priority change / owner / review point: ______

Do not include payment details or private customer records.
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