WORKMATES — SOCIAL ORGANISATION PARTICIPATION BRIEF

Use one audience and one journey as the starting point.
1. Who needs the information: participant, supporter, volunteer, partner or member?
2. Can each audience find the relevant programme or contact route?
3. Who verifies programme facts and impact figures?
4. Are stories and images permissioned with identifying information reviewed?
5. What minimum context is needed for a first enquiry?
6. Who explains eligibility and participation arrangements?
7. Which payment, donation or member functions need separate scope?
8. Who maintains programme information and follows up?

Quick review: Can someone understand the offer and choose a supported next step without guessing what happens after contact?
Programme claims, permissions, donation arrangements and specialist requirements need authorised review. Keep sensitive participant records out of a general initial brief.
workmates.in | abhay@workmates.in